Our Track Record — Authentic Japan-Direct Collectibles
Our Track Record: Authentic Japan-Direct Collectibles
We would rather show than tell. Here are the real numbers behind HD Toys Store Japan — items sold and shipped, countries served and buyer feedback — with the evidence to back them up. No proxy, no middleman markup between you and Japan.
Our track record
We are a Japan-based exporter shipping collectibles directly to buyers around the world — no proxy, no middleman markup between you and Japan.
What buyers say — verified marketplace feedback
Real, unedited positive feedback from our international sales (buyer names are masked for privacy).
- Market price data — real sold-price records with sources and dates.
- Condition, value & liquidity guide — how we assess what an item is worth.
- Self-grading checklist & our authenticity guides — the same standards we apply to every item before it ships.
Buyer protection on every order
- Fully tracked shipping on every order, with a tracking number end-to-end from Tokyo.
- As-described guarantee — if an item arrives materially different from its listing description and photos, we make it right with a replacement or refund (report within 7 days with photos). This is separate from change-of-mind returns.
- Lost-in-transit protection — if a tracked parcel is confirmed lost (carrier-confirmed, or 30+ days with no movement or delivery), we reship or refund. Delays that are still in transit are not the same as loss.
- Defective or wrong item — replacement or refund, with return shipping on us (report within 48 hours with photos).
- Secure checkout via Shopify Payments, so your card’s standard purchase protections apply.
Full terms: Refund Policy & Shipping Policy.
Frequently Asked Questions
Are you a legitimate store?
Yes. HD Toys Store Japan is a Japan-based exporter that sources collectibles inside Japan and ships them worldwide with full tracking. Every item is hand-inspected and described honestly, condition and all.
Where do your numbers come from?
The figures above are drawn from our own real sales, shipping and buyer-feedback records — rounded down to stay conservative. We publish supporting evidence (sold-price data, condition and value guides) rather than just making claims.
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